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귀하의 지불이 확인되면 주문을 배송해 드리겠습니다. 2 영업일. 기다려 주셔서 감사합니다. 반려동물이 저희 제품을 즐길 수 있기를 기대합니다!

우리는 중국에서 배송하고 제공합니다 전 세계 배송우리는 전 세계 모든 지역으로 배송합니다.

귀하의 추적 번호와 연락처 정보를 입력하여 주문을 추적할 수 있습니다. 주문 추적 페이지. 비회원으로 체크아웃하셨고 추적 번호를 모르시는 경우, 언제든지 저희에게 이메일을 보내주세요. customer-service@fitwarm.com 주문 ID를 알려주시면 도와드리겠습니다!

1. 상품 수령일로부터 30일 이내에 반품이 가능합니다.

2. 들어가주세요 반품 센터 교환 또는 반품 절차를 시작하세요.

다음과 같은 품목을 받은 경우 손상되었거나, 결함이 있거나, 주문한 것과 다릅니다반품 배송비는 저희가 부담합니다. 단, 사이즈 선택 오류 등의 사유로 인한 반품 또는 교환의 경우, 반품 배송비는 고객 부담입니다. 양해 부탁드립니다. 주문 관련 문제가 있으시면 언제든지 문의해 주세요.

통관 시 추가 요금이 부과될 수 있습니다. 일반적으로 대부분의 국가로 배송되는 소형 강아지 옷은 세금이 부과되지 않습니다. 자세한 내용은 세관에 문의하세요.

당사의 표준 배송 시간은 다음과 같습니다. 6~11일 주문이 처리된 후. 자세한 내용은 당사를 참조하세요. 배송 및 배달 세부.

You can place an order without an account, but creating one can save you time during future checkouts. An account securely stores your address and payment details, making subsequent purchases quicker and easier. While it's not mandatory for placing orders, we recommend setting up an account for a more convenient shopping experience.

You can press the “Forgot Password” button to reset your password using email.

1. Click ‘person icon’ on the top right corner of the site, and then choose 'Create Account'.
2. Enter your personal information as requested.
3. Enter your "login information"
4. Enter your email address and set a password.
5. Click "create " button. Then you will receive a "Customer account activation" email. Congratulations, your Fitwarm account is created.

You can easily find products on our website. Simply type the product name into the search bar located at the top right of the page, or you can browse by category using the navigation bar.

To join, simply click the 'Explore now' button at Reward Program Banner on our home page. Once you've created your account and verified your email, you're all set! If you already have a Fitwarm account with a verified email, you're already part of the program.

Get 5 points for every $1 spent at Fitwarm. You can also earn points by following us on social media, leaving product reviews, and completing other tasks. Click the gift icon in the lower left corner to check your points and learn more.

Please log in and check your points on our reward page, or simply click the floating gift icon in the lower-left corner to view them. Kindly note that wholesale accounts are not eligible for the membership program.

Your points can be utilized to unlock a variety of rewards, including gift cards, exclusive coupons, and special gifts.
Visit our reward page to check your points and explore more.

To share the link, just tap the gift icon in the lower left corner and send it to your friends. When they sign up using your link, both you and your friend will receive a 20% off coupon. And remember, you'll get your reward once your friend makes their first order.

Most items are currently in stock. You can press the 'add to wishlist' button, and you will get a notification when it is restocked

To figure out size.

1. If between sizes, please size up.

2. Our clothes are NOT suitable for large breeds of dogs.

3. Always choose sizes according to the latest measurement of your pet.

4. Your baby usually wears size S doesn't mean all size S will fit him/her. Different designers and manufacturers use their own size charts.

5. If your pet is under one year old and still growing, please take this into consideration.
Please always choosing the size by the measurement of your pet (The chest girth and back length), not the weight or breeds simply. Your carefully choice will avoid plenty of inconvenience of returns.

If you have any question about how to choose a size, please don’t hesitate to contact us at customer-service@fitwarm.com, we are right here to serve for you.

Your satisfaction is always guaranteed! Our mission is to provide customers with the best and most convenient shopping experience possible. We are committed to giving you excellent service and high quality products every day. To learn more about our return options, click Return Policy.